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Your complaint has been created and will be under the consideration of the processing team.
Remit Choice is a registered and licensed entity by FCA and HMRC. There are some statutory requirements set by the regulatory authorities. Therefore, it is necessary for us to obtain the required details/documents in a way to verify that transactions are secured and verified.
If your transaction is on Compliance Hold, you need to provide the additional information/document(s) which is required by the Compliance Team.
Should you require further assistance in this regard, you can contact us. It is our pleasure to address your concern(s).