Director of Operations

Job Code: 1139

Location: Shielfield S4 7WW, United Kingdom

Employment Type: Full-Time (On-site / hybrid)

Salary: £38,000 – £42,000 per annum

About the Role

The Director of Operations is responsible for overseeing the ongoing operations and procedures of the organization. As the second-in-command, the Director of Operations plays a crucial role in ensuring the efficiency and growth of the business. The primary goal of this position is to secure the functionality of the company and drive extensive and sustainable growth.

Roles and Responsibilities:

The Director of Operations will have the following responsibilities:

·        Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets and cost of sales in each division to achieve financial objectives

·        Leads coordination and integration of efforts among operations, engineering, technology, and customer service divisions to produce smoother workflow and more cost-effective business processes.

·        Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.

·        Design and implement business strategies, plans, and procedures to achieve company objectives.

·        Set comprehensive goals for performance and growth, aligning them with the overall corporate strategy.

·        Establish policies that promote company culture and vision, ensuring they are effectively communicated and followed.

·        Manage day-to-day operations and provide strategic advice to the executive team.

·        Oversee the daily operations of various departments, including HR, Administration,  Operations, and Creative.

·        Ensure smooth functioning of all operational aspects and promptly address any issues that arise.

·        Lead and inspire employees, fostering maximum performance and dedication.

·        Evaluate performance by analyzing and interpreting data and metrics, identifying areas for improvement.

·        Prepare and submit reports to the CEO on all matters of importance, providing accurate insights and recommendations.

·        Participate in expansion activities such as investments, acquisitions, and corporate alliances.

·        Manage relationships with partners and vendors, ensuring strong collaborations and effective communication.

Required Skills & Abilities:

·        Proven experience as a Director of Operations or in a relevant role within the Money Services Business Sector.

·        In-depth understanding of Money Services business functions and processes.

·        Demonstrable competency in strategic planning and business development within Money Services Business Sector.

·        Experience in credit facility arrangement would be an added advantage.

·        Working knowledge of data analysis and performance/operation metrics in the Money Services Business.

·        Proven experience in handling IT-driven Money Services Business.

·        Outstanding organizational and leadership abilities.

·        Excellent interpersonal and public speaking skills.

·        Aptitude in decision-making and problem-solving.

Notes: The above lists are not exhaustive and can be updated at any time as the company grows.

Qualifications & Experience:

A minimum bachelor’s degree is required.

At least 15 years of progressive experience in a corporate environment.

Apply for this Position

If you are an experienced operations leader looking to make a meaningful impact, we encourage you to apply through the Remit Choice Careers Portal.