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Your safety is our top priority. We want to alert and safeguard you and our systems from being used for any fraudulent activities. We aim to prevent and manage fraud risks at Remit Choice. We value our reputation as a trustworthy global money transfer service provider. We will not tolerate any criminal activity, such as money laundering, terrorism financing, or fraud.

You can avoid scams by being aware of the red flags and staying away from them. Our Customer Fraud Awareness Guide helps you to learn how to protect yourself and our systems from being used for any fraudulent activities. You cannot completely eliminate the risk of fraud, but you can reduce it by keeping your personal information private from strangers.

Stay Safe from Fraud

Here are some tips to help you protect your money from scammers and frauds.

  • Keep your computer and mobile devices secure with the latest security software
  • Only give your card details on safe websites - look for ‘https’ at the start of the web address and a locked padlock icon in the browser address bar
  • Sign up for the verified Visa / MasterCard Secure Code service
  • Make your PINs or passwords hard to guess. For example, use a combination of letters, numbers and symbols for passwords. If you think someone knows your PIN or password, change it right away.
  • Don`t open attachments or click on links in emails or texts that you don`t trust.
  • Never let anyone take your card out of your sight to make a payment.
  • Call us and block any cards that are lost or stolen as soon as possible
  • Check who you’re buying from before you share your card details online or over the phone
  • Don`t use your card on public computers
  • Log out after you make an online payment and keep the confirmation email as proof of your purchase
  • If you’re not sure what to do, take your time and don`t feel pressured.

Fraudsters trick you into sending money to strangers by making up believable stories. They earn your trust and then cheat you out of your money. They can reach out to you through various ways—phone calls, letters, emails, and other online platforms. They make you feel comfortable, and when you are convinced, they ask you for money; then they disappear with it.

You can avoid being scammed by learning about the most common types of fraud. Always check the facts before you make a money transfer, and talk to your family/friends about it.

How Fraudsters Steal Your Identity and Money

Fraudsters can use your personal information to take your money. They may try to get your details from your credit cards, loans, state benefits, mortgages and documents such as driving licenses and passports. Or they may try to collect enough information about you to access your existing accounts or services.

How Fraudsters Trick You into Giving Them Access to Your Device

Fraudsters may call you unexpectedly, pretending to be someone else, usually from a computer, internet or telecoms company or any other person. They may say they’re calling about slow internet speed or a possible virus on your device. They’ll ask you to run programs and download software to fix the problem.

If you download software, you’re actually installing a program that lets them see your screen and control your device. They may even make the screen go blank so you don’t know what’s going on. They’ll then persuade you to give them your passwords or sign in to your Online or Mobile Banking, sometimes saying they’ve sent you a refund and want to check if it’s there. Once you’ve signed in they may be able to access your accounts and personal details.

How Fraudsters Convince You to Share Your Personal and Confidential Details over the Phone

Fraudsters often use phone calls to get people to reveal their personal and confidential details. They pretend to be from the bank, the police or other trusted organizations, and use their authority to gain your trust. This is called ‘vishing’ (voice phishing).

How Fraudsters Get Your Online Banking Details through Fake Emails

‘Phishing’ is the most common way of getting online banking details. This is when you receive fake emails asking you to confirm your security details. The links in these emails take you to fake online banking websites that record your information, which the fraudsters then use to access your account. These emails can also infect your computer with viruses, Trojans and spyware.

How Fraudsters Lure You into Investing in Bogus Schemes or Products

Fraudsters appeal to people’s desire to make a lot of money quickly. They offer them a chance to invest in schemes or products that are either worthless or don’t exist at all. In this situation, you get an unsolicited call from a broker offering you the opportunity to invest in a variety of schemes or products.

How Fraudsters Rip You Off When You Shop Online

Online shopping scams involve fraudsters pretending to be legitimate online sellers, either with a fake website or a fake ad on a real retailer site. While many online sellers are honest, unfortunately, fraudsters can use the internet to cheat unsuspecting shoppers.

Be Careful of Fraud

We will try our best to keep you safe from fraud, but you also need to be careful when it comes to scams and tricks. Before you buy online, do some background check on the seller to see if they are trustworthy, and avoid those with bad reviews or none. You need to know who you are sending money to, and how much you are sending.

Check your bank records

This will help you make sure that the right amount has been taken out, and that it is going to the right place. If you believe you have been scammed or you are at risk, you should also contact Action Fraud, a government agency that works with the police. You can find more information about fraud on their website.


Note: This guidance is only for the awareness of our customers and does not create any legal obligation on Remit Choice Limited.

Report a Fraud

If you suspect that you have been scammed or defrauded, please contact us at [email protected].